FAQ
1. How did the sizes turn out?
The sizes in our online shop correspond to common standards, but we recommend checking the size information for each product, as these may vary depending on the model. You'll find a detailed size chart on the product pages to help you choose the right size. If you're unsure between two sizes, we generally recommend choosing the largest.
2. How does the return process work?
If you are not satisfied with the product or would like to exchange it, please contact our customer service by email. We will then provide all the necessary information to initiate a return.
3. Where are the products manufactured?
Our products are carefully manufactured in Turkey. The final printing and finishing are done in Germany.
4. How long is the delivery time?
Delivery times for orders within Germany are typically 3-7 business days . We strive to process and ship orders as quickly as possible so you can have your item in your hands as soon as possible.
5.When are returns processed?
Once we receive your email, returns will be processed chronologically. We will do everything we can to process your request promptly and respond to you as soon as possible.
6.What constitutes a manufacturing defect?
Should an item have manufacturing defects, please contact our customer service. We will provide a quick and straightforward solution to ensure you receive a flawless product.